Frequently asked questions.

GuardianBlock is a Windows-first gambling blocker for adults who voluntarily choose a trusted person as the ongoing keyholder and approval authority for protection changes; there is no reusable unlock password. GuardianBlock for Windows will be available soon. It protects browsing in Chrome, Edge, and Firefox on eligible personal, unmanaged Windows 11 Home or Pro x64 PCs, and blocks unapproved browser software from running as an alternate route on the protected Windows account.

Chrome, Edge, and Firefox are the supported browser integrations. On the protected Windows account, GuardianBlock blocks unapproved browser software — including alternative and portable browsers — from running as an alternate route.

GuardianBlock runs on eligible personal, unmanaged Windows 11 Home or Pro x64 PCs. It does not cover phones, macOS, Linux, shared computers, or employer-, school-, domain-, MDM-, or IT-managed devices.

Yes. GuardianBlock is sold worldwide, with no country restriction and no country allowlist. The eligible setup is the same everywhere: a personal, unmanaged Windows 11 Home or Pro x64 PC, with Chrome, Edge, and Firefox as the supported browsers. The price is USD $10 per month in every country — one price in one currency, so if your card is issued in another currency your bank converts at its own rate. Support is by email during business hours (Central Standard Time, Canada). Your personal information is handled under the privacy policy, which covers cross-border processing and the rights available in regions such as the EEA and the UK.

An accountability partner is what turns a blocker into real accountability. They use their own authenticated account and MFA to approve sensitive changes and receive request or protection-health alerts. There is no reusable unlock password for them to hold. The relationship is consent-based on both sides.

You can request temporary access to an eligible site. Your accountability partner is notified and can approve the request. Gambling sites and funding routes in the strictest category cannot be opened through a temporary exception.

Yes. You can add your own sites to the blocklist. Removing protected sites is a partner-accountable change, not a silent one-click toggle.

No. Your accountability partner sees explicit requests and protection health — never a list of the sites you visit. There is no browsing-history feed.

There is a recovery path so you're never permanently locked out if an accountability partner becomes unavailable. It's intentionally deliberate so it can't be used as a quick bypass.

No. GuardianBlock does not alter DNS, hosts, VPN, firewall, proxy, routes, adapters, SMB mappings, mapped drives, WSL mounts, or work-network configuration. It uses browser integrations, Windows application control, and a local Windows service. The no-DNS/VPN/firewall page explains the boundary.

GuardianBlock does not alter DNS, hosts, VPN, firewall, proxy, routes, adapters, SMB mappings, mapped drives, WSL mounts, or work-network configuration. That boundary does not guarantee compatibility with every employer setup, VPN, proxy, managed device, or network. The limitations and no-DNS/VPN/firewall pages explain the supported setup.

Yes, with browser-specific handling. Chrome Guest and Incognito are turned off when you use a standard Windows account. Edge InPrivate is turned off because the GuardianBlock extension cannot run there. Firefox applies your policy in normal and private windows.

Yes. You can cancel at any time. Because this is voluntary self-restriction, winding down protection is a deliberate, partner-visible process rather than an instant disable.

The help centre links to region-aware helplines, self-exclusion resources, and peer support alongside product support.